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Wednesday, August 7, 2013

PRESS STATEMENT from KQ CEO, DR TITUS NAIKUNI

 
KQ Flights Grounded


Temporary Suspension of Kenya Airways’ Flights

Regarding the fire at Jomo Kenyatta International Airport (JKIA) we would like to inform all our customers and stakeholders that all our incoming and outgoing passengers are safe

There will be certain disruptions on our operations and as soon as we get clarity  on the extent of the damage we will advise everyone on what we intend to do.
Flights coming into JKIA have been diverted to Mombasa. Transiting passengers have been taken to hotels. Other flights from Nairobi have been temporarily suspended. Further updates on the situation will be provided in an hour. Please bear with us as we understand the situation more clearly.

Many thanks

Dr Titus Naikuni
Group Managing Director and CEO
Kenya Airways
August 7, 2013




Dear All

We would like to inform all our customers and stakeholders that due to the Fire at JKIA all our flights are currently cancelled till further notice. All our staff and Customers are Safe and there is no damage to the Aircrafts.5 Flights KQ 117, KQ331, KQ311, KQ863, KQ203 have been diverted to Mombasa and our staff on the ground are facilitating our customers. Here In Nairobi, all our transit passengers are being facilitated to Hotels.

We will keep you updated as things unfold.

Titus Naikuni





PRESS STATEMENT from  KQ CEO, DR TITUS NAIKUNI
Dear All
4th Update of Temporary Suspension of Kenya Airways’ Flights
Kenya Airways wishes to again advise and assure the public, its customers and stakeholders that following the fire incident at the Jomo Kenyatta International Airport (JKIA) Nairobi, all Kenya Airways passengers and staff are safe and sound.
Kenya Airways management is working closely with The Kenya Airports Authority management and senior government authorities to see how we can resume some operations at the earliest convenience.
Please note that no flights are expected to arrive or depart from JKIA until further notice. All other flights that were expected into JKIA have been diverted to Moi International Airport- Mombasa.
We further wish to share the following flight information as indicated below…………………………..
Flights diverted from Nairobi to Mombasa:-
Flights -->> Origin  -->> Diversion TO -->> No. of customers onboard
KQ311 -->>Dubai -->>  MOMBASA  -->>  220
KQ117 -->> Amsterdam -->> MOMBASA -->> 312
KQ331 -->> Jeddah -->> MOMBASA -->> 110
KQ203 -->> Bombay -->> MOMBASA -->>  229
KQ863 -->> HKG/DXB -->>     MOMBASA    -->> 209

Flights that have safely landed at JKIA and passengers cleared from the airport premises:-
Flight Number                           Origin                                         Number of customers
KQ765                                     JOBURG                                                     100
KQ466                                 BJM/KIGALI                                                   39
KQ221                                     DELHI                                                          67
KQ101                                   LONDON                                                     312
KQ625                                 MOMBASA                                                     83
KQ887                                 BANGKOK                                                    205
KQ732                            LUSAKA/LILONGWE                                         48
KQ417                                 ENTEBBE                                                         71

All our transiting guests are being taken care of and have been checked into hotels in Nairobi.
Any customers who require a change of reservation or an update on their connecting flights are kindly advised to contact the Kenya Airways contact centre or visit any of our Kenya Airways sales offices worldwide.
Our guests in Mombasa have been given the option of coming to Nairobi by road. About two hundred of the guests are already on the road to Nairobi.
We will in due course advice on Eldoret and Kisumu as we get more clarity from the ground.
Further updates on the situation will be provided in another two hours. Please bear with us as we provide regular guidance on the situation.
For more information please contact the Kenya Airways contact centre on;
Tel: +254 711024747, +254 734104747 or +254 020 6424747
Twitter handle: - @KenyaAirways
Facebook:-KenyaAirways

Sincerely,

Dr Titus Naikuni
Group Managing Director and CEO
Kenya Airways
August 7, 2013